Welcome
Forest Lake Fitness would like to welcome you as a new member. We will do everything that we can to help you reach your health and fitness goals.
Membership Policies & Club Rules
Forest Lake Fitness designed the Membership Policies ("Policies") and the club rules ("Rules") to insure a safer and more enjoyable environment in which to exercise. So, please be thoughtful and observe the Policies and Rules as you, and all members, agreed to follow. Forest Lake Fitness may, in its sole discretion, modify the Policies and Rules without notice at any time. It's your responsibility to know and follow the most current Policies and Rules.
The following policies replace all previous Policies. If there is any conflict between these Policies and the Rules, these Policies apply. However, if there are Rules with a later date than these Policies, the Rules apply. All approved signs posted in a club or on the premises shall be considered a part of the rules and regulations of Forest Lake Fitness
Membership Entry Key Tags
Forest Lake Fitness issues a membership swipe key tag upon signing up for all memberships for identification purposes. You may not let anyone else use your key tag. If you forget to bring your key tag you must notify reception and ask the staff to process your entry manually. Use of your key tag by anyone else will cause it to be confiscated, and a fee will be charged to redeem it. A charge will be incurred to replace your key tag if it is lost or stolen.
Entry/Signing In
You must swipe your membership Id key tag passed the scanner located on the counter at the front reception desk before you can use any of the Facilities. This must be done on each visit. If for some reason you have not received your membership card, you must show a copy of your Membership Agreement.
Membership Time Hold/Freeze Policy
Forest Lake Fitness allows Time hold on any (6) Six Month and (12) Twelve Month membership only. A (6) Month memberships allow (4) weeks time hold. A (12) Month memberships allow (8) weeks time hold. Please note that the minimum term for any Time hold is (2) weeks. If a membership has been transferred from another person and that person has used Time hold available then the balance if any will be carried over to the transferee. Direct Debit Time hold incurs a weekly fee of $2.50 for administration fees, with the same limits above. Time hold will not be accepted after the event/date that has been requested. Time hold must be requested in writing, this can be faxed or emailed but must be checked to see if we received confirmation.
Qualification for Time Hold
Forest Lake Fitness will only Time hold your membership if all of your membership fees are up to date and any direct debit membership fees are also current and up to date. Time hold is not permitted if membership/s are in arrears.
Medical Disability
You must provide Forest Lake Fitness with verification from your medical practitioner/specialist/doctor stating that your medical disability will prevent you from using the Facilities. The maximum term for a medical disability Time hold is at the discretion of the Manager. Please note that any medical Time hold must be accompanied by certification from your doctor in writing. Time hold will not be permitted without written verification. Time hold cannot be applied after the event. Forest Lake Fitness must be notified as soon as possible.
Temporary Employment Transfer
You must provide Forest Lake Fitness with verification from your employer, on company letterhead, that you are being transferred temporarily for work related reasons. Time hold will be at the discretion of the manager.
Fees during Time Hold
Whilst membership is on time hold, your right to use Forest Lake Fitness facilities is also frozen or suspended and Forest Lake Fitness can deny you access to the centre during such freeze. In the event your membership is prepaid, and in respect to the time hold boundaries, the term of the prepaid membership shall be extended, without any fees, for the same period of the time hold requested. If you are on a Direct Debit membership your membership will be reactivated and your payments will automatically resume at the end of your time hold period. Please take into account that if you are on Direct Debit you must still complete the minimum number of debits as stated on the contract between Forest Lake Fitness and yourself.
Time Hold Notice
If you are on a Direct Debit membership, you must provide at least fourteen (14) days notice for a time hold request. On a prepaid membership, seven (7) days notice is required for a time hold request. If your request does not conform to the membership Time Hold Policy, you will be notified that your request has been denied and your membership shall remain active unless cancelled by you.
No other Time Holds Allowed
Forest Lake Fitness will not approve or allow any Time Hold that does not comply with the foregoing policies.
Guest Privileges
Forest Lake Fitness encourages you to bring friends, relatives and business associates for a guest visit. We strongly recommend that you make an appointment for your guest's visit and a tour/orientation may be required. A guest must sign in at front reception desk, and also sign a medical and injury release form. Your guest may be asked to pay a casual entry fee before using the facilities, if you do not have a complimentary visit pass organised for your guest. If using a complimentary visit pass for your guest, please take into account that the pass is valid for one day and one visit only and is classed as an introductory visit only which means your guest cannot keep using complimentary visit passes after the first one. Forest Lake Fitness may restrict the number of guests that you bring to the centre. You must inform guests of the Policies listed and they must abide by them or Forest Lake Fitness may ask them to leave the facilities for any policy violations.
Use of the Facilities
Availability of Facilities: any or all of Forest Lake Fitness facilities or services, including but not limited to, massage or any massage services, Boot Camp, Swimming lessons, Coaching, Private Lessons, Personal Training, Fitness appraisals, Kids Club, Fitness and gym equipment, Tanning (stand up solarium), Towel Hire or swimming pool lane hire may have limited hours or may be discontinued altogether at any time and be offered on a "first come first served basis." Forest Lake Fitness reserves the right to charge a separate participation or reservation fee for any or all of these Facilities or services.
Conflicts Regarding Use of Equipment
Please don't litter or lounge around on the equipment if you are not using it as other members may want to use it. No member should monopolize the equipment or weights. If there is a sign-up list for the use of the equipment and a maximum time limit on it's use, Forest Lake Fitness expects all members to follow the Rules. In short, observe gym etiquette. If there is a conflict over use, let Forest Lake Fitness Staff and Management resolve it.
Specialty Classes or Programs
Forest Lake Fitness has specific procedures, rules and may charge you for the use of special classes or programs not specified on the timetable. Please see the front desk or read the posted information for these activities.
Pool
Forest Lake Fitness requires you to shower before using the pool. There are no lifeguards on duty at any Forest Lake Fitness facilities. The use of the pool is at your own risk. While using the pool, you cannot jump lanes, dive or engage in any horseplay. Please be courteous when swimming as other may be lap swimming or training.
Weights and Other Equipment
There are specific Rules posted regarding the use of the weights and other equipment in the Facilities. As a courtesy, ensure that you replace the weights and dumbbells back onto the weight trees or on the racks after you use them and please wipe off any benches after you use them.
No Solicitation
Forest Lake Fitness facilities are provided for the private use of members and paying guests only and are not open to the public. Any solicitation within the club is absolutely forbidden. This includes, for example, solicitation for profit, political purposes or any other reason. This includes, but is not limited to, use of petitions, distributing or posting leaflets, notices or advertising anywhere in a club facility (unless permitted by management), or leaving multiple copies of leaflets or other papers in any club area.
General Policies for Minors
Please check with the reception for specific rules, regulations, and fees covering the Kid's Club (childminding) and minors. You and your minor children must follow any such rules and regulations and pay any applicable fees. To join on any membership, all minors under the age of 18 need the financial guaranty of a parent or guardian and the parent or guardian must sign the membership Agreement.
Minors Under 13
May not use the Facilities at any time and must be accompanied by a parent or guardian at all times when in the Facilities, unless the minor is registered in Kids Club or participating in Forest Lake Fitness approved program. If your minor child reacts negatively or cannot behave, Forest Lake Fitness will ask you to make other child minding arrangements. Forest Lake Fitness does not permit children over six years old of the opposite sex in the dressing rooms. All minors must be assisted to bathrooms and to and from the Kids Club and not left to sit and wait in reception area.
Minors 13-17
May use Forest Lake Fitness Facilities without being accompanied by a parent or guardian if the minor is a member or a guest and their parent or guardian has signed the financial guaranty and the Membership Agreement. Forest Lake Fitness reserves the right, in it discretion, to require that a parent or guardian accompany a minor.
Personal Belongings
Please refrain from leaving your wallet/bag/purse and valuables in your car whilst training at Forest Lake Fitness. You may leave your valuables at reception in the pigeon hole lockers by giving them to a staff member and acquiring a number. You may also leave your bags in the bag racks allocated in the reception foyer. While all care is taken Forest Lake Fitness will not be held responsible for your valuables whilst on the premises.
Prohibited Items or Activities
No Alcohol, Drugs, or Smoking: You cannot use the Facilities or engage in any activity at Forest Lake Fitness while under the influence of drugs, alcohol, or medication. Also, Forest Lake Fitness does not permit smoking, alcohol, illegal drugs, including steroids in its Facilities.
No Weapons: No weapons of any kind are permitted in Forest Lake Fitness Facilities.
No Photographic or video Equipment: No photography, video taping, filming, or audio recording is permitted on these premises without written permission of the management of Forest Lake Fitness.
Food & Beverages: Forest Lake Fitness reserves the right to limit the consumption of food or beverages in workout areas.
Personal Training: Under no circumstance is any member to train another member for compensation. If it is determined that paid Personal Training has been conducted on the premises, the trainer and trainee will each lose their membership.
Outside Equipment: Forest Lake Fitness reserves the right, in it's sole discretion, to limit or restrict the use of outside equipment in the club.
Dress/Towel Policy: Forest Lake Fitness requires you to wear appropriate clothing and footwear while in the Facility. Here are general guidelines: gym shorts, T-shirt, joggers are all acceptable. You much bring a towel with you during workouts to protect and clean the machines you use.
Conduct
While in the club, Forest Lake Fitness does not permit and will not tolerate any inappropriate conduct. Such conduct includes, without limitation, using loud, abusive, offensive, insulting, demeaning language, profanity, lewd conduct or any conduct that harasses or is bothersome to members or Forest Lake Fitness staff.
Violation of rules
If any member or guest violates any of the Policies or Rules, Forest Lake Fitness will ask that person to stop or leave. A violation may also cause Forest Lake Fitness to terminate the violator's membership according to the terms of their Membership Agreement.
Steroid Warning
Use of steroids to increase strength and growth can cause serious health problems. Steroids can keep teenagers from growing to their full height; they can also cause heart disease, stroke, and damage liver function. Men and women using steroids may develop fertility problems, personality changes and acne. Men can also experience premature balding and development of breast tissue. There are also civil and criminal penalties for the unauthorised sale, use, or exchange of anabolic steroids.
